Cancellations, Substitutions, and Transfers
Cancellations must be received in writing by January 13, 2020 and sent to Dorothy Johnson: firstname.lastname@example.org. Registration fee, minus the $150 administrative fee, will be refunded approximately 3-4 weeks following the program in the same form of tender as the original payment. Refunds will not be issued for cancellations received after the cancellation date.
Substitutions will be accepted, in writing to AHLA (email@example.com), up to 2 business days prior to the event date on a one time basis. Note, that the registration fee is based on AHLA membership status of the individual who actually attends the program. Non-member substitutes will be charged the fee difference if they are substituting for a member-discounted registration.
Transfer to an upcoming event within one year of equal or higher value is available on a one time basis only, and should be received in writing by January 13, 2020 to AHLA (firstname.lastname@example.org). An administrative fee of $150 will be charged for a transfer request.